Product

Answer once. Resolve forever.

Publish self-serve help articles your customers actually find - and cut repetitive tickets before they're ever opened.

Build a knowledge base that works

Create articles and organize them into categories. Your customers find answers instantly without opening a ticket, and you reduce support volume by 30-40% from day one.

Feature background
Feature screenshot

Feature preview

Suggest the right article at the right time

When a customer opens a chat, Alps surface relevant articles in the conversation. Solve 80% of problems with a self-serve link before your team even reads the message.

Public or private. Branded or bare.

Host your knowledge base on a custom domain or at {workspace}.tryalps.app. Pick your colors, upload your logo, and make it feel like yours. Customers never see Alps branding unless you want them to.

Start answering questions once and watching tickets drop.