Tell customers what shipped. Hear what they want next.
A public changelog on your own help center, with reactions, and a request board that closes the loop.
- Labels
- Author
- Reactions from customers
Post an update in a minute.
Title, labels, images and text. Save a draft, publish when ready.
See who is paying attention.
Views and reactions for every post, and a switch to take the page live or offline.
- Live on your help center
Let customers ask, and show them the answer.
- Customers suggest and vote
- Anyone can add a request and vote on the ones that matter to them.
- You set a status and reply
- Mark a request planned, in progress or done, and add a public reply.
- You close the loop
- Link a finished request to the update where it shipped.
Votes and replies
- Shipped in